Patient Escorts - 1257 Words

Case #37 Zachary Hancher MGT 3374 - 003 January 30th 2014 Case #37 The chief supervisor of patient escorts argued that the problem with the present hiring system is that the application does not have any useful information on the applicant. He said that there are no longer questions that give insights into the employee’s personality. His suggestion was to ask applicants about hobbies, outside activities and their personal likes and dislikes on the application. He also suggested that each applicant be required to have 3 letters of recommendation, centered on the applicant’s ability to be friendly at all times, from people who know the applicant well. On the surface, this option seems doable and helpful. A†¦show more content†¦Akousa Sakyiwaa, 38, (left) and Sharmila Gunda, 36, (right) are charged with several counts of ill-treatment or neglect under the Mental Capacity Act 2005 Ms Sakyiwaa, of Leytonstone, is charged with seven counts of ill-treatment or neglect and one count of assault by beating. Ms Jackson, of Hounslow, is charged with five counts of ill-treatment or neglect. Ms Gunda, of Ilford, is charged with two counts of ill-treatment or neglect and one charge of assault by beating. They deny all the charges. Annette Jackson, 33, also faces several charges of neglect Sakyiwaa and Gunda accused of beating elderly Winifred Dempsey and June Evans. Mrs Evans, who is wheelchair bound, is the only patient still alive or well enough to come to court to give evidence against them. The other patients are too ill or suffer from dementia. Jurors heard the healthcare assistants were arrested after q student nurse Lucy Brown whistleblew on them following a placement on the ward last Spring. John McNally, prosecuting, said: The conduct complained of simply had no place on any ward. It cannot be justified. Snaresbrook Crown Court heard 92-year-old Lily Oliver was admitted to the ward on March 27, 2012, suffering from septic arthritis in her left knee. Mr McNally told jurors: She was bed bound and extremely frail and it is the expert’s professional opinion that she suffered from dementia and wasn’t ableShow MoreRelatedPatient Escorts at City Hospital1392 Words   |  6 PagesAssignment Patient Escorts at City Hospital City Hospital is located in the heart of a large Midwestern city. It is one of five major hospitals in the area and has recently built a small addition for treating well-known patients, such as professional football players, top company executives, and singing stars. Visiting or local celebrities always choose City Hospital if they need treatment. City Hospital has about 1200 hospital beds and employs 4500 individuals, including about 40 patient escortsRead MorePatient Escorts at City Hospital1400 Words   |  6 PagesAssignment Patient Escorts at City Hospital City Hospital is located in the heart of a large Midwestern city. It is one of five major hospitals in the area and has recently built a small addition for treating well-known patients, such as professional football players, top company executives, and singing stars. Visiting or local celebrities always choose City Hospital if they need treatment. City Hospital has about 1200 hospital beds and employs 4500 individuals, including about 40 patient escorts. TheRead MoreSelecting Patient Escorts Essay1469 Words   |  6 Pagesfor treating renowned patients such as pro football players, movie stars, top executives, etc. Thus the hospital wants to strive and maintain their image through outstanding customer service and conduct. City hospital offers individuals an employment position within the organization as a patient escort. Patient escorts are simply needed to move patients from one place to another. Lately, the hospital has experienced an increase of patient escort complaints from its patients. While the job is a simpleRead MoreEvaluation Of A New Program903 Words   |  4 PagesOver the last two-year periods, hospitals have been experiencing lots of incidents and complaints by patients. The escorts treated hospitals patients in a very rude manner. The hospitals escorts did not perform their duties properly due to the lack of proper hospital courtesy. To make sure the applicants will fit into the company culture it is important to evaluate the escorts on a regular basis (Jackson, Schuler, Werner, 2012, p. 234). Each department should have their own procedures to followRead MoreTeaching New Recruitment Strategies For The Hospital s Image And Reputation720 Words   |  3 PagesOver the course of the past two years the patients of the City hospital have aired their disapproval of the rude and disrespectful behavior of the patient escorts which has had an adverse effect on the hospital’s image and reputation. As the patients last point of contact, their role is crucial and can â€Å"make or break† the patients perception of the hospital and the care they have received. Such reputation will also negatively impact the economy of the hospital in the long run. At the hospital administrator’sRead MoreWorkflow Analysis For Outpatient Registration Process1036 Words   |  5 Pagesworkflow, also called work process, is a necessary part of clinical implementations to ensure safe and efficient patient care when using technology (McGonigle Mastrian, 2012). The purpose of this paper is to describe and analyze a workflow process, assessing the process for overall effectiveness. Outpatient Registration Process The outpatient registration process is used to register patients who are having outpatient procedures in the cardiac and vascular suite, non-orthopedic surgical suite or theRead MorePsychiatric Hospital Is A New Facility That Replaced The Old Administration Building1081 Words   |  5 Pagesthat includes treatment mall with over 21 rooms for various activities. In addition, there are also cottages to house a total of sixty patients to help those ready to transition to more independent living. It provides a transitional housing for patients.. Community rooms, such as computer training room, art studio, classroom for adult education are provided for patients. The wellness area consists of a basketball court, a Gazebo and a pool, providing a variety of recreation facilities. During my interviewRead MoreService Learning Project : The Service Of A Medical Student1523 Words   |  7 Pagesaround forty hours from the end of the summer up until now volunteering at HonorHealth hospital. I volunteered as a transporter, what this means is that I move equipment, medical documents and lab samples around the hospital. I also help discharge patients by pushing them in a wheelchair to their car. Through this experience I was able to make life easier on people who were vulnerable and trying to recover as well as the busy staff member who treated them. I had many interactions with people and byRead MoreThe Importance Of A Swot Analysis Team s Hospitality And Lack Of Hospitality Environment Essay1325 Words   |  6 PagesProviding a solution starts with a method of understanding the Strengths, Weaknesses, Opportunities, and Threats of potential solutions. This method is known as a (SWOT) analysis. Two of the problems which plague Provincial include the need to optimi ze patient flow and the lack of a quality guest experience. Another problem Provincial is facing is the need for quality training. According to study results published in The Journal of Aging and Social Policy proper training for staff members is directly relatedRead MoreThe Cultural Aspects Of Patients Values, Beliefs, And Practices1231 Words   |  5 Pagesalong with the empirical and theoretical knowledge. Implementing the cultural aspects of patients values, beliefs, and practices in their care can overcome challenges to foster better health outcomes. Thus leading to greater compliance and continuity of care. When aspects of the patient s cultural values are not employed in the patient s care this can negatively impact the patient’s views. The patients may see their care as unworthy and develop mistrust in the healthcare system . Working